- How much does ViS Hood and Trunk weight?
- What is involved to install VIS bodykits?
- What set VIS Carbon Fiber hoods apart from other hoods in the market?
- What kind of materials are used to make VIS bumpers?
- What is the return policy?
- What do I do in the event of shipping damage?
- Is my Carbon Fiber Hood defective?
- Is it legal?
- What is the cancellation policy for Special Order Parts??
- Can I install the hood myself?
- How much does ViS Hood and Trunk weight?
Our hoods and trunks are ultra-light weight. The average weight of each hood is about 15 lbs. Of course, hoods for bigger car models or trucks will weigh more, but they are definitely much more lighter than the originals. Trunks and hatches are even lighter as it is smaller than a hood. Average weight is about 13 lbs.
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- What is involved to install VIS bodykits?
All bumpers, side skirts, spoilers, or hoods require professional installation. That means that these parts need to be done by experienced body shops that have done bodykits before, not just a regular collision shop. Due to the fact that these are aftermarket parts, some modifications of the parts and/or vehicles maybe necessary. Make sure an installation fit has been done first before priming and painting. Once painting has been done, it is very difficult to modify to fit without destroying the paint. You would have to paint again! Generally speaking, our kits do not have fitment problems. Some bumpers are made to the Japanese spec of some car models. In these cases, more modification may be involved. When in doubt, please call/email us. We are more than happy to answer your questions.
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- What set VIS Carbon Fiber hoods apart from other hoods in the market?
Our grade "A" carbon fiber hoods are the best in the industry. Each hood is built with a strong carbon fiber skeleton. The outer layer is hand-laid with carbon fiber along with several layers of clear coating that provides the Hi-gloss show-quality finish that other hoods just cannot imitate. The outermost layer of clear coats is a UV coating that protects it from the harmful rays of the sun. Unlike other hoods in the market, our hoods do not fade and turn yellow in a few months. The underside of each OEM hood is reinforced fiberglass with a one-piece fiberglass covering the underling skeleton to provide a clean factory look. We also have double-sided carbon fiber hoods whose skeletons are covered with carbon fiber for more refined look.
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- What kind of materials are used to make VIS bumpers?
All bumpers and bodykits in general are made out of fiberglass unless stated otherwise. Several layers of fiberglass are used to insure strength and durability of each bumper. Each bumper is primered with a smooth yellow finish. New and improved PolyFiber material has been developed that is as flexible as polyurethane but still made out of fiberglass. See FAQ question related to it below.
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- What is the return policy?
Our customer guarantee is that you can return your item within 5 days after receipt of merchandise for any reason, as long as it is returned in its original condition and packaging. It is the sole responsibility of the consumer on all return shipments. Original shipping fees are non-refundable. All returns must be authorized and approved by VIS Racing Sports. All approved return requests must be made within 5 days after receipt of shipment, in unused and unaltered condition with the original packaging or better. Insure that the merchandise is very well packaged. Refunds will not be issued on return items that are damaged during shipment back to VIS Racing Sports. In the event that damage has occurred, a refund will be issued only when the claim has been settled with the carrier. Failure to comply with this return policy will result in a refusal of the shipment which will be sent back to the consumer at his/her own expense.
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- What do I do in the event of shipping damage?
Some products may be damaged during transit. Please inspect all packages immediately in the presence of the delivery personnel upon receipt of the shipment. Do not sign documents until all packages have been inspected. In the event of damaged merchandise, please note “damaged” on the document and have the delivery personnel sign it as verification. Retain all boxes and other packaging material as the package may be subject to inspection by the carrier. Call VIS Racing Sports and email picture(s) of the damaged products(s)within 24 hours of receipt of the shipment to file a claim request. Failure to comply with this policy may result in the denial of your claim.
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- Is my Carbon Fiber Hood defective?
All carbon fiber products require professional installation. Minor adjustments may be necessary for installation. These are considered typical body work and installation steps; the item is NOT defective. In addition, most carbon fiber products are hand-crafted so no two items will be identical. Small imperfections such as wave within the weave, small bubbles, and clear coat blemishes are inevitable and will not be subjected to returns and/or exchanges.
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- Is it legal?
Some items sold by VIS Racing Sports Inc. ("VIS") may not be legal for street use in all states. It is the purchaser's responsibility to comply with applicable state laws. All fiberglass or carbonfiber parts have no warranty. All goods are sold as is unless otherwise specified. There are no other warranties, express, implied, including any warranty of merchantability or fitness for a particular purpose.
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- What is the cancellation policy for Special Order Parts??
All special orders require a nonrefundable deposit of the total costs. If there is any cancellation for any reason by the Buyer, that deposit is forfeited immediately to Vis Racing Sports Inc. Vis shall not be responsible for any late shipments. All shipping dates given are approximate. Buyer shall not be entitled to chargebacks, reductions of price, or other offsets as result of late shipment or failure to deliver in estimated time of delivery. If special order item(s) are left over 30 days from time of Vis receiving parts in stock; and Buyer has not made any attempt whatsoever to claim their order, then the order shall be considered canceled and all monies previously deposited shall be forfeited to Vis.
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- Can I install the hood myself?
All hoods require professional installation. Adjustment of, but not limited to, latches, hooks, or fenders may be necessary as part of the normal installation of all hoods. All hoods require hood pins for safety reason. All hoods cannot sustain any force or weight on the surface. Do not put weight on the hood surface as it could crack the hood.
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